2015-2016, MENA Vs. International %
Cross Border Shipments48%
Source: Visa Middle East and Africa
Shipments within Mena have seen 8% growthMENA Region
MENA The ecommerce market place is still fairly underdeveloped. The amount of regional online retailers is still limited.
International shipments have seen 27% growthThe world
e-commerce is more mature
Retail Ecommerce Sales Middle East & Africa
Note: includes products or services ordered using the internet via any device,
regardless of the method of payment or fulfillment; excludes travel and event tickets
Source: eMarketer, Dec 2015
90 Million out of 212 Million are
e-commerce users in the Middle East
The average value of goods purchased in the MENA region was $100 in 2016
The average value of goods purchased internationally was $65 in 2016
Willing to pay more for shipping as variety
price with duty percentage being an advantage
India e-commerce retail market size in billion $
Source: E-commerce foundation
The top four metros have a
23% penetration, while the
other four metros have gained
11% internet penetration.
Source: The Economic Times
There are 350 million
English speakers in India.
Source: The Paypers
Australia is one of the top 10 countries for e-commerce with industry turnover at $21 billion
Retail ecommerce sales will account for 4.5% of retail sales in the country and top $10 billion
In 2013, eMarketer estimated Australia’s e-commerce sales to reach AU $26.77 billion, with projected growth of AU $32.56 billion by 2017
By the end of 2018, retail ecommerce sales will total $14.52 billion and represent 5.6% of retail sales in Australia
Source: E-Commerce Foundation, eMarketer
games & Toys
Source: NAB’s Retail Sales Index
Preferred online payment methods in Australia
Cash on Delivery
Other Money Transfer
Cash or Cheque
Source: Datamonitor Financial, 2014
This solution is one of the most accurate and efficient solutions in the market
Allows your shoppers to dynamically select their personalized delivery method
Our solution calculates duties and taxes at checkout to avoid any surprises upon delivery
Offers global Door Delivered Duty Paid (DDP)
Provides a seamless, efficient and fast API implementation
Your shoppers will stay on your website
Detailed description of each item, including the HTS code, weight and country of manufacturing
Aramex determines dutiable thresholds by country
Aramex also determines the duty and tax rate by country for each HTS code
This table is hosted on Aramex’s servers and it will be maintained and updated regularly
Product prices, weights and country of manufacture
This is held within the calculator to compute the duty and tax amount, based on country specific thresholds
Weights and dimensions are also used to determine the shipping charges for the order if it is required by the retailer
1Buyer asks for a return through the retailer’s website
2The buyer is redirected to the Aramex return portal
3 Aramex collects the request and processes the data
4An email is sent to the buyer to schedule a collection or drop-off
5The request is sent to Aramex
6A confirmation email will be sent to the buyer
Over 32 years of experience in emerging markets, coupled with:
Realize synergies across the entire supply chain operations, identify inefficiencies & optimize service
Globalize the adherence to local requirements
Optimize cost across the entire supply chain
Single communication, flagging & billing on the order level regardless of the number of legs involved
E-Commerce: A $40B Market in 2015, but is the MENA Ready? - Digital Summit 2015
“The Middle East and Africa are very attractive markets for e-commerce, and will continue to be so,” said Iyad Kamal, COO at Aramex International, at a talk during the recent ArabNet Digital Summit in Dubai.
One positive indicator is the MENA population itself. Market data concerning the region is not easily available, but according to most research, 60% of consumers in the region are under 25 years old. “These are online buyers and future online buyers,” said Kamal. In the GCC, 43% of internet users buy online at least once a month.
Aramex Seeks E-commerce Acquisitions to Boost Profit
Aramex is seeking up to two acquisitions in e-commerce this year as the Dubai-based courier company maintains its forecast to boost profits by at least 10 per cent,
says its chief executive Hussein Hachem
Aramex, which posted a 15 per cent increase in second-quarter net profit, is looking at light-asset e-commerce companies, especially in Sub-Saharan Africa, South East Asia and the United States
“We are seeing a high demand and we are seeing a major shift in people’s habits when it comes to shopping,” said Mr Hachem.
CEO Predictions 2015: Hussein Hachem, CEO, Aramex
The global e-commerce market is expected to have touched a record high in 2014. But 2015 could also see some fundamental shifts.
For the first time, B2C e-commerce sales in Asia-Pacific are forecast to be higher than North America, making it the largest regional e-commerce market in the world.
Global growth is being mirrored in the Middle East. The regional e-commerce market is forecast to reach $15 billion this year.
Customers in the Middle East are Willing to Wait
Consumers in the Middle East love to shop, and shoppers in countries such as Saudi Arabia, United Arab Emirates, and Egypt have shown a penchant for ecommerce shopping.
But the shoppers’ demand for fast delivery depends on where they are making a purchase, said Iyad Kamal, COO of global logistics and transportation solutions provider Aramex during an interview at eTail West in Palm Desert, CA on Tuesday, Feb. 23.
Hussein Hachem, CEO of Aramex: Leveraging Innovation Will Be Key for Economic Diversification
Dubai is a remarkable place for many reasons. The city has effectively leveraged its geographic location - at a strategic crossroads between east and west - to become a leading, international hub for trade and commerce in a matter of decades. At the centre of global growth and development, it is truly a main port of passage for connecting nations and people from all corners of the globe.